Under what circumstances, the consumer of Yunnan Zhikai Trading

Q: Under what circumstances, the consumer of Yunnan Zhikai Trading Co., Ltd. can return the goods without reason within 7 days after signing A: 1. The quality of the product 2. The packaging of the product and the product itself is kept original when Vipshop will be sold and the accessories and gift materials are complete, which does not affect the secondary sales. Q: Taobao has the right to check the prices marked by the merchants in accordance with the rules of promotional activities. A: Merchants participating in the promotion activities organized by Taobao should ensure that they carry out the promotion within the validity period of the price of the baby they promised. They may not raise the price without authorization during the promotion period and end the promotion without authorization; if the number of promotional baby has a limit, they must also explicitly participate in the promotion. Number of babies. Taobao has the right to check the prices marked by the merchants in accordance with the rules of promotional activities. If the merchant violates the price commitment, Taobao may freeze and deduct the merchant’s deposit after verifying the situation in order to compensate all those who bought the baby, so the merchant shall bear all costs and losses. Q: Is there any charge for Yunnan Zhikai Trading Co., Ltd. for self-made orders? ? A: Hello, there is no shipping fee for self-drawn orders. Since the source of payment for fast payment is credit card payment, the order for fast payment only supports the original refund, and does not support the return to the balance. If the refund amount is 1000 yuan or less, you can choose to refund the balance of Yunnan Zhikai Trading Co., Ltd. Q: Indicate the meaning of the compared prices A: If the merchant chooses to make the baby show multiple prices, Taobao reserves sufficient custom explanation space for the merchant on the details page. The merchant should clearly mark the meaning of the compared prices in a prominent position on the details page and ensure that the compared prices Authenticity. Q: How to subsidize the return shipping fee? A: Members need to choose the express delivery method to return the goods and pay the express delivery fee. Yunnan Zhikai Trading Co., Ltd. will not accept regular mail or return the package in the form of collect, Yunnan Zhikai Trading Co., Ltd. will refund the freight or subsidy when refunding 10 yuan gift card to your account, freight subsidy is valid for 1 year. Multiple orders are sent back to the same package, and the freight is only subsidized once. Yunnan Zhikai Trading Co., Ltd. has the right to reserve the right to no longer give a 10 yuan gift card return subsidy to users who have repeatedly returned or rejected the goods without justified reasons. Due to the upgrade of the banking system, the bank card refund service does not support credit card refunds Q: About Yunnan Zhikai Trading Co., Ltd. does not support returns for some special products: A: For safety and hygiene considerations, personal products, cosmetics, food, personal care products, and valuable products are temporarily not returned, except those that have been detected by the authoritative department for inherent quality problems. . Q: What are the pirated products? A: Pirated goods refer to books, e-books, audiovisual works, and software that reproduced their works without the permission of the copyright owner. For company transfer or cheque payment orders, you need to confirm the company's relevant information with the customer service personnel to carry out the company transfer. At present, Yunnan Zhikai Trading Co., Ltd. only supports the original return to the customer's original payment company account. Inconvenience to you please understanding. Q: Why is the 'right holder's complaint against the same merchant within three days regarding the same right regarded as a complaint'? A: Because it takes time to process complaints and business rectification, Taobao will treat all complaints made by the same right holder on the same business within three days of the same business as one complaint. Complaints later in this period will be regarded as a complaint To supplement the previous complaint, it is not considered as a second complaint. For commodities beyond the warranty zycutter period, the time limit for repairs is related to the time limit for customers to pay maintenance costs. The time limit for repairs will be postponed accordingly. After the payment is over, our company will return the same way at 18:00 the next day after the reconciliation. The refund cycle: after the approval, the refund cycle is the same as the normal refund cycle Q: How long can I keep the goods from the pick-up point? ? A: The goods can be kept for three working days after arriving at the pick-up point. The after-sales home service does not provide data backup, pirated system and software installation, personal information storage and other services. Please back up your personal information and other information to avoid data loss. Yunnan Zhikai Trading Co., Ltd. does not assume any legal responsibility for data visit here loss.

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